Day Pass · Paying by Card

How to Buy a Day Pass Online

Full step-by-step guide · Hall Memorial Pool & Splash Pad

Before you start: Know the names of everyone in your group. Have your credit or debit card ready. Day passes are available for today (until 5:45 PM) or tomorrow (starting 6:00 PM the night before).
1
Create your account or sign in.

If you are new, click the blue “Create A New Account” button. Fill in your name, address, date of birth, email address, and phone number. Only fill in fields marked with a red asterisk (*) — everything else is optional.

If you already have an account, enter your username and password and click Sign In. If you forgot your password, click “Forgot password?” to reset it.

Password Requirements

Must be 7–20 characters and meet at least 2 of these 3 rules:

  1. Uppercase AND lowercase letters  (example: Pool2026)
  2. Numbers AND letters  (example: Summer26)
  3. A special character: ! @ # $ % ^ & * ?  (example: Pool@2026)
✏️ Write down your username and password before you continue.
Sign in or click
Sign in or click “Create A New Account” if you are new
2
Add every person in your group as a household member.

After creating your account you will land on your Profile page. Click the green “Add Household Member” button on the left side of the screen.

Your Profile page — click the green Add Household Member button on the left
Your Profile page — click the green Add Household Member button on the left
3
Fill in the new member’s information and click Submit.

Only three fields need to be filled in — everything else auto-fills from your account:

  • First Name
  • Date of Birth (MM/DD/YYYY)
  • Gender

Click Submit. Repeat for every person in your group before moving on.

Important: You can only add people to a day pass if they are already in your household. Add everyone now before moving on.
Only First Name, Date of Birth, and Gender need to be filled in — everything else auto-fills
Only First Name, Date of Birth, and Gender need to be filled in — everything else auto-fills
4
Click “Programs” in the top menu.

After signing in you will land on your profile page. Click Programs in the blue menu bar at the top of the page.

On the left side, find the Category Filter. Click “Hall Memorial Pool” — a sub-list appears. Click “Single Day Passes.” The page will now show today’s and tomorrow’s day passes.

Ignore everything else on the Programs page — it shows many other BGC programs. Only look at the Category Filter on the left and the results at the bottom.
After filtering: scroll down to find today's and tomorrow's day passes
After filtering: scroll down to find today’s and tomorrow’s day passes
5
Click the orange + button next to your date.

Find today’s or tomorrow’s date and click the orange + button on the right side of that row. Do not click “Register Now” if you have more than one person — the + button lets you add everyone at once.

Only one date showing? Passes for today close at 5:45 PM. Passes for tomorrow open at 6:00 PM the night before.
Click the orange + button — do not use Register Now for groups
Click the orange + button — do not use Register Now for groups
6
Check the box next to every person coming to the pool.

You will see a list of everyone in your household. Check the box next to each person attending, then click “Continue to Cart.”

Person not listed? Ask a staff member to add them to your household before continuing.
Check every person attending, then click Continue to Cart
Check every person attending, then click Continue to Cart
7
Select the fee for each person and click Save.

RecDesk cycles through each person one at a time. Their name is already filled in. Click the Fee Type dropdown and select the correct option:

  • Adult (age 13 and older) — $5.00
  • Child (age 12 and under) — $3.00
  • Child under 2 — Free

Click Save. It moves to the next person automatically. Repeat until everyone is done.

After the last person you will be taken to your Shopping Cart.
Select the correct fee for each person — name is pre-filled. Click Save after each one.
Select the correct fee for each person — name is pre-filled. Click Save after each one.
8
Review your cart and click “Go To Checkout.”

Make sure everyone in your group is listed and the total looks right. Click the blue “Go To Checkout” button.

Confirm everyone is listed, then click Go To Checkout
Confirm everyone is listed, then click Go To Checkout
9
Read and accept the General Liability Waiver.

Read through the waiver. When ready, scroll to the bottom and click “I Accept Waiver.” You only need to do this once per summer — if you accepted it before, this step is skipped automatically.

Read the waiver, scroll to the bottom, and click
Read the waiver, scroll to the bottom, and click “I Accept Waiver”
10
Complete the individual form for each person.

You will see a list of forms — one per person. Click each person’s name, read the form, enter the registrant’s name, and draw a signature in the box using your mouse or finger. A parent or guardian may sign on behalf of a child. Click Submit.

The page shows “1 of 3 signed,” “2 of 3 signed,” and so on. Repeat until all forms are complete.

You must complete ALL forms before you can finish checkout.
11
Click “I Have Completed All Forms.”

This takes you to the payment screen.

12
Enter your payment and click “Submit.”

If you have a saved card it will already appear — just click Submit. If not, click “Add New Card” and enter your card number, expiration date, and the 3-digit security code from the back. Click Submit.

You will be taken to an Order Complete page and a receipt will be emailed to you.
Select your card or add a new one, then click Submit
Select your card or add a new one, then click Submit

✓ You’re done!

Your day passes are confirmed. Tell the staff member at the gate your name — they will look up your account. No need to print anything.

Need help? Ask a staff member or email hallpool@bgcmetronorth.org
Call (781) 481-9092 during pool hours.
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